Simple, fair pricing.
Partner with the creators of Avalonia UI to ensure you have the best support, every step of the way.
Email Support
Private Issue Tracking Tool
Priority Response to GitHub Issues
Email Support
Direct Chat Support
Private Issue Tracking Tool
Priority Response to GitHub Issues
One Business Day SLA
Video Consultation as needed
Hotfixes
Technical Kick-off Session
Business grade quality for all plans.
No matter the level of support you require, we’re here as your trusted partners. Our goal is to ensure all of our customers are successful when using Avalonia UI.
Speedy Replies
With a one business day SLA, you’re guaranteed to have the support when it matters the most.
Fast-Forward to success
Use the technical kick-off session to get an invaluable one-to-one session from one of our experts.
Tailered to you
We’ll work with you to understand your needs and can create tailored plans to better serve you.
Frequently asked questions.
Let us help answer the most common questions you might have.
Am I eligible for Startup support?
Startup support is available for organisations with up to five developers or less than 1 Million USD Dollars in annual revenue.
Do you offer training?
Yes we offer training which is charged at an hourly rate (€250/hour). Get in touch with us so we can discuss your needs.
Does support include preview releases?
Support is not provided for preview releases, beta releases or release candidates.
Can I phone for help?
With the Premium plan, your engineers can schedule calls or video conferences as required to provide consultation on Avalonia UI.
How many seats do I need?
Support is provided for entire Development Teams only: It cannot be purchased for a subset of the development team unless agreed in writing. Mixing Support tiers is not permitted.
Does support include feature requests?
No. We are happy to supply quotes for feature requests.