Support That Goes Beyond the Basics

Partner with the creators of Avalonia to ensure you have the best support, every step of the way.

Unity Games Logo
Unity Games Logo

“Avalonia's support team is fantastic. They respond quickly and provide clear, effective solutions, making development much easier.”

JetBrains Logo
JetBrains Logo

“We greatly appreciate the quick and helpful support we have had from the Avalonia UI developers who have addressed our questions.”

Beyond Support: A True Partnership

We don't just provide technical support. We become trusted partners in your development journey. Your success is our success, and we're committed to clients who value this collaborative relationship.

This partnership approach is why our customers achieve exceptional results and why we maintain perfect satisfaction ratings across our support services.

Speedy Replies

Rapid Response

With our one business day SLA, you're guaranteed support when it matters most. Our average response time is under 12 hours, so you can stay focused on building.

Fast-Forward to success

100% Satisfaction

We're proud of our perfect customer satisfaction score. Our team resolves issues in just 19 hours on average, getting you back to what matters most.

Fully customizable

True Partnership

We invest in understanding your business goals, not just technical issues. We collaborate with teams who recognize the value of a strategic partnership rather than transactional support.

Support for your whole team

Enterprise

Enterprise

Enterprise

Contact Us

Perfect for expert teams

Unlimited tickets

Unlimited tickets

Unlimited tickets

Email support

Email support

Email support

Private issue tracking tool

Private issue tracking tool

Private issue tracking tool

Real-time Slack support

Real-time Slack support

Real-time Slack support

Priority GitHub issues

Priority GitHub issues

Priority GitHub issues

One Business Day SLA

One Business Day SLA

One Business Day SLA

Video Consultation as needed

Video Consultation as needed

Video Consultation as needed

Emergency bug fixes

Emergency bug fixes

Emergency bug fixes

Product roadmap access

Product roadmap access

Product roadmap access

Discount on Development Services

Discount on Development Services

Discount on Development Services

Avalonia Accelerate Included

Avalonia Accelerate Included

Avalonia Accelerate Included

FAQ

Still have unanswered questions and need to get in touch?

Can I buy just one seat for support?
Can I buy just one seat for support?
Can I buy just one seat for support?
How long is the standard support agreement term?
How long is the standard support agreement term?
How long is the standard support agreement term?
What versions of Avalonia are covered under a support subscription?
What versions of Avalonia are covered under a support subscription?
What versions of Avalonia are covered under a support subscription?
What is the Response Time for Enterprise Support?
What is the Response Time for Enterprise Support?
What is the Response Time for Enterprise Support?
What information is required when reporting an Error?
What information is required when reporting an Error?
What information is required when reporting an Error?
What is Extended Support and when is it required?
What is Extended Support and when is it required?
What is Extended Support and when is it required?