List of Sub-Processors

最近更新

2025年1月28日

We work with several key service providers that help us operate Avalonia UI efficiently. Below is an overview of the main third-party service providers, the types of data they process, and the reasons we engage them:

基础设施

Hetzner

Avalonia UI uses Hetzner to host our marketing website, customer portal, and aggregated SDK telemetry data. This includes storage of customer contact details, product licenses, and SDK usage data that has been processed into an aggregated, non-identifiable format. Hetzner’s data centres are located in Germany and Finland, ensuring GDPR compliance and adherence to ISO 27001 security standards.

责任实体

Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany

数据处理

  • Customer contact details

  • Product license information

  • Aggregated SDK telemetry data

  • Customer portal account details

法律依据

The legal basis is our contractual obligation to provide services, Art. 6(1)(b) GDPR, and our legitimate interest in ensuring secure and efficient hosting, Art. 6(1)(f) GDPR. We have concluded a data processing agreement with Hetzner in accordance with Art. 28 GDPR. You can find further information about Hetzner’s data processing and data protection at: https://www.hetzner.com/legal/privacy-policy

Microsoft Azure

Avalonia UI uses Microsoft Azure for hosting our website, customer portal, and other cloud-based services. This includes databases, file storage, and computing resources, all hosted within Azure’s EU data centres (West Europe & North Europe).

责任实体

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA

数据处理

  • Device and Service Data

  • Activity Data

法律依据

We have entered into a Data Processing Agreement (DPA) with Microsoft Azure under Article 28 of the GDPR, including Standard Contractual Clauses (SCCs) for any data transfers outside the EEA. Further details on Microsoft Azure’s data processing and GDPR compliance can be found at: https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA

网络性能和安全性

Cloudflare

Avalonia UI uses Cloudflare to enhance website security, performance, and DDoS protection. Cloudflare acts as a content delivery network (CDN) to optimise website speed and security.

责任实体

Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA

数据处理

法律依据

The legal basis is our legitimate interest in fraud prevention and information security, Art. 6 1(f) of the GDPR. We have concluded an agreement with Cloudflare with regard to the processing of your data in accordance with Art. 28 GDPR. You can find further information about Cloudflare’s data processing and data protection at: https://www.cloudflare.com/en-gb/privacypolicy/

通信

Slack

Avalonia UI uses Slack as a chat tool to discuss such matters as operations, projects, support needs, and feature requests.

负责实体

Slack Technologies Limited, 4th Floor, One Park Place, Hatch Street Upper, Dublin 2, Ireland

数据处理

  • Contact Data

  • Account Data

  • Professional Data

  • Communications Data

法律基础

The legal basis is our legitimate interest in effective communication, Art. 6 1(f) of the GDPR. We have concluded an agreement, with Standard Contractual Clauses, with Slack with regard to the processing of your data in accordance with Art. 28 GDPR. You can find further information about Slack’s data processing and data protection at: https://slack.com/trust/privacy/privacy-policy

PandaDoc

Avalonia UI uses PandaDoc to facilitate electronic signing of documents.

负责实体

PandaDoc Inc, 3739 Balboa Street #1083, San Francisco, CA 94121, United States

数据处理

  • Contact Data

  • Account Data

  • Billing Data

  • Professional Data

  • Communications Data

  • Other information depending on context

法律基础

The legal basis is our legitimate interest in file management, Art. 6 1(f) of the GDPR. We have concluded an agreement with PandaDoc with regard to the processing of your data in accordance with Art. 28 GDPR. You can find further information about PandaDoc Sign’s data processing at: https://www.pandadoc.com/legal/dpa/

Calendly

Avalonia UI uses Calendly to allow customers to schedule calls with our Sales and Customer Success teams.

负责实体

Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, United States of America

数据处理

  • Contact Data

  • Device and Service Data

  • Optional information

法律基础

The legal basis is our legitimate interest in effective communication, Art. 6 1(f) of the GDPR. We have concluded an agreement with Calendly with regard to the processing of your data in accordance with Art. 28 GDPR. The analyses of your actions to schedule calls through Calendly are transferred to us in the form of reports. Calendly may give any of your information to further parties where legally required to do so, or as contracted by Calendly. You can find further information about Calendly’s data processing and data protection at: https://calendly.com/privacy

Google Workspace

Avalonia UI uses Google Workspace, including its applications for email (Gmail), calendar (Google Calendar), cloud storage (Google Drive), word processing (Google Docs), and spreadsheets (Google Sheets).

负责实体

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

数据处理

  • Contact Data

  • Account Data

  • Billing Data

  • Professional Data

  • Communications Data

法律基础

The legal basis is our legitimate interest in communications and file management, Art. 6 1(f) of the GDPR. We have concluded an agreement with Google with regard to the processing of your data in accordance with Art. 28 GDPR. You can find further information about Google’s data processing and data protection at: https://policies.google.com/

支付

Envoice

Avalonia UI uses Envoice for invoicing, expense management, and financial record-keeping. Envoice processes billing information, payment records, and invoice-related data to facilitate accurate invoicing and compliance with financial regulations.

负责实体

Envoice OÜ, Sepapaja 6, Tallinn, Estonia

数据已处理

  • Billing information

  • Payment records

法律依据

The legal basis is our contractual obligation to process payments and issue invoices, Art. 6(1)(b) GDPR, and our legal obligation to retain financial records under applicable accounting and tax laws, Art. 6(1)(c) GDPR. We have concluded a data processing agreement with Envoice in accordance with Art. 28 GDPR. You can find further information about Envoice’s data processing and data protection at: https://envoice.eu/en/dpa/

Stripe

Avalonia UI uses Stripe to process payments from some of our existing customers and provide billing information to these customers.

负责实体

Stripe, Inc, 354 Oyster Point Boulevard, South San Francisco, CA 94080, United States of America

数据已处理

  • Contact Data

  • Account Data

  • Financial Data

  • Billing Data

  • Device and Service Data

法律依据

The legal basis is performance of our contract to provide you services, Art. 6 1(b) of the GDPR. We have concluded an agreement with Stripe with regard to the processing of your data in accordance with Art. 28 GDPR. If you wish to avoid sending your data to Stripe, you can do so by not signing up for a paid Avalonia UI plan. If you do so however, your ability to use Avalonia UI products and services could be severely reduced. You may find further information about Stripe’s data processing and data protection here: https://stripe.com/en-gb-de/privacy

项目管理

GitHub

Avalonia UI uses GitHub for version control, source code management, and collaboration on software development. GitHub hosts our repositories, project documentation, and issue tracking, enabling our development team to build, maintain, and distribute Avalonia UI’s software solutions.

责任实体

GitHub, Inc., 88 Colin P. Kelly Jr. Street, San Francisco, CA 94107, USA

数据处理完毕

  • User account information (GitHub username, email, profile data)

  • Code repository data (source code, commits, pull requests, issue discussions)

  • Project management data (milestones, labels, tasks)

  • Collaboration data (comments, code reviews, contributions)

法律依据

The legal basis is our legitimate interest in software development and version control, Art. 6(1)(f) GDPR. Where personal data is processed as part of contributor agreements or licensing, the legal basis is contractual necessity, Art. 6(1)(b) GDPR. We have concluded a data processing agreement with GitHub in accordance with Art. 28 GDPR. You can find further information about GitHub’s data processing and data protection at: https://docs.github.com/en/site-policy/privacy-policies/github-general-privacy-statement

Pipedrive

Avalonia UI uses Pipedrive as our Customer Relationship Management (CRM) platform to manage customer interactions, sales processes, and business development activities. Pipedrive stores and processes contact details, sales communications, and deal-related data to facilitate efficient lead management and customer engagement.

责任实体

Pipedrive OÜ, Mustamäe tee 3a, Tallinn, 10615, Estonia

数据处理完毕

  • Contact details (name, email, phone number, company details)

  • Sales communications (emails, call records, notes)

  • Customer and lead data (deal history, engagement tracking, pipeline status)

  • Account-related metadata (user activity logs, preferences)

法律依据

The legal basis is our legitimate interest in managing customer relationships and sales processes, Art. 6(1)(f) GDPR. Where personal data is processed as part of a service request or contract negotiation, the legal basis is contractual necessity, Art. 6(1)(b) GDPR. We have concluded a data processing agreement with Pipedrive in accordance with Art. 28 GDPR. You can find further information about Pipedrive’s data processing and data protection at: https://www-cms.pipedriveassets.com/documents/Data-Processing-Addendum-Aug_2024-for-signature.pdf

客户支持

BoldDesk

Avalonia UI uses BoldDesk as our customer support platform to handle support tickets, inquiries, and technical assistance requests. BoldDesk enables our team to track, manage, and respond to customer issues efficiently while maintaining a record of interactions for service improvement.

责任实体

Syncfusion Inc., 2501 Aerial Center Parkway, Suite 200, Morrisville, NC 27560, USA

数据处理

  • Contact details (name, email, company name)

  • Support request details (ticket content, attachments, troubleshooting information)

  • Communications metadata (timestamps, response history)

  • Account-related data (preferences, service history)

法律依据

The legal basis is our legitimate interest in providing customer support and resolving technical issues, Art. 6(1)(f) GDPR. Where personal data is processed as part of a customer support agreement, the legal basis is contractual necessity, Art. 6(1)(b) GDPR. We have concluded a data processing agreement with BoldDesk in accordance with Art. 28 GDPR. You can find further information about BoldDesk’s data processing and data protection at: https://www.bolddesk.com/legal/privacy

营销

Customer.io

Avalonia UI uses Customer.io to manage email marketing, customer engagement campaigns, and automated messaging. This includes sending newsletters, onboarding emails, and service updates to users who have opted into communications.

责任实体

Peaberry Software, Inc. d/b/a Customer.io, 921 SW Washington St, Suite 820, Portland, OR 97205, USA

数据已处理

  • Contact details (name, email address)

  • Marketing engagement data (email open rates, link clicks, interactions)

  • User preferences (subscription settings, opt-in/out status)

  • Communication history (previous emails received, actions taken)

法律依据

The legal basis for processing is user consent, Art. 6(1)(a) GDPR, where users have opted in to receive marketing communications. For transactional emails and service updates, the legal basis is contractual necessity, Art. 6(1)(b) GDPR. Users can withdraw consent for marketing emails at any time via the unsubscribe link provided in each message. We have concluded a data processing agreement with Customer.io in accordance with Art. 28 GDPR. You can find further information about Customer.io’s data processing and data protection at: https://customer.io/legal/gdpr

分析

Plausible

Avalonia UI uses Plausible for privacy-focused web analytics to understand how users interact with our website and improve its performance. Unlike traditional analytics platforms, Plausible does not use cookies or track personal data, ensuring compliance with GDPR and other data protection regulations.

责任实体

Plausible Insights OÜ, Väike-Paala 2, Tallinn 11415, Estonia

数据处理

  • Aggregated website traffic data (page views, referral sources, time on site)

  • Anonymised visitor interactions (button clicks, navigation patterns)

  • Browser and device metadata (screen resolution, operating system, browser type)

法律依据

The legal basis is our legitimate interest in understanding website performance and user engagement, Art. 6(1)(f) GDPR. Since Plausible does not collect personally identifiable information and operates without cookies, no user consent is required under GDPR. You can find further information about Plausible’s data processing and data protection at: https://plausible.io/privacy

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